Shipping & Returns

Shipping

$15 FLAT RATE SHIPPING | FREE SHIPPING ON ORDERS OVER $150
We're bringing the beauty of EdgeWood Farm to your doorstep! Currently EdgeWood Farm ships Canada Wide with the help of Canada Post. 

We aim to get your order packaged and out the door within 2 business days!  Once that has happened, we'll send you an email confirmation that your order has shipped, along with the tracking information that will be linked to Canada Post. 

Any additional shipping costs incurred for rejected or returned to shipper packages are the responsibility of the customer. 

Online Return Policy

As our online return process is not automated, please email

edgewoodfarm@shaw.ca

to request a return.
We will require the item returned to us before we can process a refund via your original purchase method. 
Items must be returned in their original condition, and the request must be submitted within 48 hours after receiving your order. Shipping fees for returned items are the responsibility of the customer.

Please Note-Any Purchase of Sale or Discounted Items is Final Sale

In-Store Return Policy:

*All Sale Items are Final Sale* 

Please Note: Original Receipt of Purchase or Gift Receipt Must Be Presented.  

All items are eligible for an IN-STORE CREDIT or EXCHANGE within 14 DAYS OF PURCHASE. 

Clothing must have original tags attached and be unworn/free of marks or stains

Store credits expire 1 year from date of issue.

 

Store Pick-ups

Orders placed for In Store Pick-up will be available at our shop at 1215 Maple Drive, Quesnel BC.  You will be contacted once your order is ready! (Please make sure to check your spam folder for our email if you don't receive it within 2 days)

Please note: Orders placed online on Saturdays and Sundays will be received and processed on the following Monday, and you will be contacted as soon as your order is ready for you to collect.